Supportwave raises $2.2 Million Seed Funding to accelerate the Future of IT Support Services
August 1, 2023
London, United Kingdom – 1 August 2023 — Supportwave is pleased to announce the successful closure of its seed funding round, following their pre-seed round in late 2021. The capital injection will enable the IT Support resource platform to continue to deploy its industry leading strategic sourcing of IT Support Specialists.
The round of investment has been secured by industry leaders including High-Tech Gründerfonds, Big Sur Ventures and Fuel Ventures. The capital raised will propel Supportwave to expand its resource pool in an effort to gain significant market share in the SMB and Enterprise markets.
Founded in 2020, Supportwave pioneered a new approach to IT Skill Sourcing. Once an archaic and manual process, is now accessible at the click of a button by connecting you to the right IT support skills at the right time, for instant or long-term outsourced IT Support. Boasting a strong community of 5,000+ verified specialists, the team plans to triple this in the next 6 months.
Current partners include VISA, HSBC and Parliament Hill.
We are thrilled to embark on the next chapter of our journey, supported by our incredible investors, partners and IT Specialists. This funding will play a vital role in bridging the skills gaps that many businesses are facing, whilst also spearheading the future of work by creating job opportunities within our community.
Supportwave Founder and CEO, Kelvin Wetherill
We invested in Supportwave because we have experienced the problem with ineffective IT Support services firsthand, finding traditional solutions outdated and ineffective. We were impressed by its exceptional user experience. The management team has an impressive background in IT services. We are convinced that Supportwave will be a game changer for the industry and excited to be on board for this journey.
Jose Miguel Herrero, Big Sur Ventures
When Fuel Ventures led Supportwave’s Pre-Seed investment round, we already knew the impact they would have on disrupting the traditional IT Support Services industry. We use them ourselves which gives us even more confidence that they are going to scale and take a large chunk of the $1.7T global IT services market. We are thrilled to be involved in their fundraising journey.
Mark Pearson, Fuel Ventures
Supportwave.com is an innovative IT services company that connects businesses with IT specialists on-demand. The Supportwave platform matches IT specialists to SMB and Enterprise businesses. This unique approach to skill-sourcing facilitates the hiring of IT talent for both project-based work and dedicated resources. Services Include – On-demand services (Remote and on-site) – Outsourced Resources (Augment your IT Team with Expert skills) – Help Desk Solutions
About High-Tech Gründerfonds
The seed investor High-Tech Gründerfonds (HTGF) finances tech start-ups with growth potential and has supported more than 700 start-ups since 2005. With the launch of its fourth fund, HTGF now has about 1.4 billion euros under management. Its team of experienced investment managers and start-up experts support young companies with expertise, entrepreneurial spirit and passion. HTGF’s focus is on high-tech start-ups in the fields of digital tech, industrial tech, life sciences, chemistry and related business areas. To date, external investors have injected about 5 billion euros of capital into the HTGF portfolio via more than 2,000 follow-on financing rounds. In addition, HTGF has already successfully sold shares in more than 170 companies.
Fund investors in this public-private partnership include the German Federal Ministry for Economic Affairs and Climate Action, KfW Capital and 45 companies from a wide range of industries.
High-Tech Gründerfonds Management GmbH
Tobias Jacob, Senior Marketing & Communications Manager
T.: +49 228 – 82300 – 121
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