Using AI for smart property management: Interview with casavi CEO Peter Schindlmeier on the acquisition of MANAGBL.AI  

With the acquisition of MANAGBL.AI, casavi is taking an important strategic step toward even smarter and more efficient property management. In this interview, Peter Schindlmeier, CEO and co-founder of casavi, explains how a successful partnership turned into an acquisition—and how artificial intelligence is set to bring about lasting change to processes in the industry in the future. 

He talks about the background to the integration of MANAGBL.AI into the casavi platform, the benefits for customers, and the vision of fully automated property management in Europe. 

The key takeaways from our conversation: 

• Strategic acquisition: A successful partnership between casavi and MANAGBL.AI led to the logical next step – an acquisition to combine AI expertise and platform strength. 
• Technological integration: MANAGBL.AI’s AI will be gradually integrated into the casavi platform and will automate communication and service processes across multiple channels in the future. 
• Added value for customers: Administrations benefit from direct AI access via casavi, including an integrated Lite version that provides immediate relief in day-to-day business. 
• Vision for the future: casavi sees artificial intelligence as the key to fully automated, round-the-clock property management – and aims to become the leading platform for digital property management in Europe. 

How did the acquisition of MANAGBL.AI come about? How has the collaboration developed? 

The partnership with MANAGBL.AI began in 2023. From the outset, we were convinced that we were pursuing the same mission: to relieve the burden on property management companies through digital solutions. Together, we were quickly able to support over 150 customers with AI-supported call answering and automated process creation. 

In everyday use, it became clear how well the technologies complement each other and how positive the customer feedback is. This led to close cooperation, which has now resulted in a takeover as the next step. 

For us, this was the logical next step: we are combining the AI expertise and speed of MANAGBL.AI with our platform and market experience to offer our customers even more added value in the future. 

What were the decisive reasons for you to acquire MANAGBL.AI? 

MANAGBL.AI demonstrated early on that its AI solution provides real relief in the day-to-day work of property management companies. In addition, our joint customer group clearly confirmed the benefits in large numbers. For us, it was the ideal complement: scalable technology, high market fit, and a team that shares our vision. 

How are you integrating MANAGBL.AI’s technology into the casavi platform?   

MANAGBL.AI’s AI technology will be integrated into the casavi platform step by step. This will make it even easier for customers to automatically capture calls, WhatsApp messages, or emails and transfer them directly to casavi processes. The goal is to gradually be able to make case-closing suggestions, regardless of the communication channel. 

At the same time, MANAGBL.AI will remain available as a standalone solution, so that existing integrations and product development for non-casavi customers will continue seamlessly. 

 What are your next steps? 

For our customers, the acquisition means one thing above all: MANAGBL.AI’s AI will be available directly through casavi. Contracts and service will continue to run as usual through casavi, making access particularly easy. 

Existing customers will also receive an embedded Lite version in casavi so they can immediately use initial AI functions in customer service with minimal setup effort. In the next steps, we will actually connect additional channels. These include WhatsApp and web chats. At the same time, we are also focusing even more strongly on the automatic triggering of workflows, ideally leading to the fully automated resolution of tenant issues. 

What role does artificial intelligence currently play in real estate management—and what potential do you see in the coming years? 

Today, AI primarily helps to record and correctly classify inquiries more quickly. This already saves a lot of time in day-to-day business and improves service. In the coming years, we see the greatest potential in processing cases from start to finish – from the receipt of an inquiry to an automated solution. This not only makes service significantly more efficient, but also available around the clock. For property managers, this creates a whole new level of service that consistently exceeds the expectations of owners and tenants. 

What is your vision for the future of digital property management in Europe? 

We are convinced that buildings will be much more automated in the future than they are today. From digital tenant support to predictive maintenance, artificial intelligence plays a central role in this. However, this requires a comprehensive database and digital accessibility for the various stakeholders in order to truly automate end-to-end processes. We therefore believe that casavi is in an excellent position to become the central platform for this modern form of real estate management. 

Thank you so much for taking the time to talk to us!